Leveraging Our TPA
CCStpa, a wholly owned entity of Blue Cross Blue Shield of Minnesota, a third party administrator that blends exceptional service and responsiveness with unsurpassed expertise, programs and technology. CCS provides benefit administration solutions to businesses and organizations with self-funded health plans and other benefit needs.
CCStpa engaged Flagship to review its current strategic plan and test the underlying assumptions driving their current path to accelerate market growth and earnings. The review included finance, underwriting, network strategies, shared services, product strategy, product packaging, market positioning, market messaging, channel segment strategy and sales execution.
We identified and defined critical recommendations and supporting roadmaps for “high confidence” delivery of those key strategic recommendations:
At the end of the 120-day review and assessment Flagship provided a risk assessment of the roadmaps that identify key barriers to success including but not limited to, industry dynamics and experience, assessment of current CCStpa capabilities, and cultural fit with Blue Cross Blue Shield of Minnesota. CCStpa began immediately implementing Flagship’s key recommendations resulting in significantly accelerated better than budget earnings. CCStpa is currently executing many of the remaining Flagship recommendations and has retained Flagship to support the process.